Scene One:
Tech: …Okay, it sounds like you’re disconnected from the server somehow. In Outlook, go to “File”, then “Exit”…
User1: The “Start” menu?
Tech: No, no; “File”, then click “Exit”–
User1: Can we start PC-Anywhere so you can do this for me?
Tech: … uhm, okay….
Scene Two:
User2: My screen says “No Signal,” and it’s all black other than that. What could cause this? What should I do?
Tech: Is your computer turned on?
User2: …. Oh.
Contrary to popular belief and tech support urban legends, these sorts of things don’t happen all the time.
But, they do happen.
