10 steps to a better IT support process

Published
by
Phil Crissman
on March 28, 2006
in Asides
.

10 steps to a better IT support process is worth reading… probably even if you aren’t in IT.

2 Responses to “10 steps to a better IT support process”

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  1. 1 Daniel
    March 29, 2006 at 8:33 pm

    Unless you can’t access *.blogspot.com addresses…

  2. 2 Phil Crissman
    March 29, 2006 at 8:50 pm

    The Great Firewall of China, eh? Blogspot is blocked?

    Wow.

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