I can’t resist putting up a link to this; a record of the correspondence between an official of the city of Tuttle, Oklahoma, and a a CentOS developer named Johnny Hughes.
It seems that Apache was incorrectly (or just incompletely) configured, so a default page was showing instead of the city’s website. Since the default page said CentOS all over it, the city official made the assumption that their site had been hacked.
For the real gist, read the whole exchange. Painfully hilarious. I hope Mr. Hughes gets a proper apology from the official with “22 years” of computer experience who accused him of hacking the server.
Incidentally, Johnny Hughes’ insistence on being courteous and polite, and even going the extra mile to solve the issue (or, to help find the solution) is a model of great customer service facing a hostile, irate customer; a customer who was not even a “real” customer, and whom Johnny could have felt justified in telling go fly a kite — but he didn’t. Kudos to Johnny!
Some people have 22 years of experience and some have 1 year of experience 22 times. I suspect that the latter is the case with the offensive official from OK